• Any information you give us is kept confidential and used only to fulfill your order.
  • Your e-mail address is used only to e-mail you in regards to your order.
  • Your e-mail address will not be added or sold to any mailing lists.


  • Our twine products are 100% guaranteed. If you’re unhappy for any reason, you may return your twine for a full refund, minus shipping (unless we made a mistake or there’s a defect).
  • Please contact us at for more specific information regarding the nature of your return.
  • Please include a copy of your invoice with your return.